Frequently Asked Questions
Everything you need to know about LA GOLF products, shipping, and performance technology.
What makes LA GOLF shafts different from traditional golf shafts?
LA GOLF shafts are designed using proprietary carbon fiber blends and unique layering techniques that minimize ovaling during the swing. This provides unmatched stability and consistency, allowing for tighter shot dispersion and increased ball speed compared to mass-market alternatives.
How long does it take for my order to ship?
Standard orders typically process within 2-3 business days. Custom-built shafts or putters may require 7-10 business days for precision assembly and quality testing before being dispatched via UPS or FedEx.
Do you offer a warranty on your golf equipment?
Yes, all LA GOLF products are covered by a one-year limited warranty against manufacturing defects. This does not cover damage resulting from misuse, accidental impact, or unauthorized alterations to the shaft or head.
What is your return policy for custom-built clubs?
Because custom clubs are built to your specific performance specifications, they are generally non-refundable. However, if there is a build error or a defect, please contact our support team within 30 days for a resolution.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any applicable customs duties, taxes, or brokerage fees required by their local government upon delivery.
How do I know which shaft flex and weight is right for my game?
We recommend visiting a certified LA GOLF fitting partner for a professional analysis. Alternatively, you can use our online fitting tool which utilizes your swing speed and launch data to suggest the optimal profile for your game.